The iCABS LPL Driver app does not allow drivers to create their own accounts. Driver accounts are created and managed by authorised iCABS administrators. Drivers can still request account closure or deletion of associated personal information.
How to make a request
- Email [email protected] using the subject iCABS LPL Driver Account Deletion Request.
- Include your full name, driver ID/call sign, registered email address and registered phone number.
- State whether you want the whole driver account closed or only specified information deleted.
- iCABS may ask for additional information to verify identity and protect the account.
- We will confirm the outcome or explain any information that must legally be retained.
Information normally deleted or anonymised
- Account login access and active device/notification tokens
- Profile information that is no longer required
- Optional profile images and uploaded files where retention is not required
- Location information that is no longer needed for operational, legal or safety purposes
Information that may be retained
Some information may be kept where necessary for legal, licensing, accounting, tax, fraud-prevention, dispute, insurance, safety or regulatory obligations. This may include completed-booking records, payment and statement records, audit logs, regulatory documents or records required to establish or defend legal claims.
Retention period
Deletion requests are reviewed as soon as reasonably practicable. Backup copies may remain for a limited period until routine backup rotation is complete. Where information must be retained, access is restricted and it is used only for the relevant legal or operational purpose.
Contact
iCABS Travel GB Limited
Email: [email protected]
Phone: +44 7770 299995
Privacy policy: iCABS LPL Driver Privacy Policy